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  • © Association of Business Crime Partnerships
4 August 2011

Preventing violence against staff: A Good Practice Guide for Retailers

The definition of violence which is used by the Health and Safety Executive is: “Any incident in which a person is abused, threatened, or assaulted in circumstances relating to their work.” This is a wide definition and is intended to make it clear that staff do not have to tolerate assault, verbal violence, threats, intimidation or abuse as a part of their employment.

No separate statistics are kept about violence against retail staff, but British Retail Consortium annual crime surveys have shown a steady growth in incidents of violence and abuse.  In the latest Home Office Commercial Victimisation Survey nearly 20% of retailers reported that they had been the victims of violence.

Click here to read the guide







Latest news

17 May 2012
Policing & crime commissioners - who is running and where.
The first elections for PCCs will take place on the 15th November 2012. You will be interested to know who has declared an interest in standing for election in various police force areas. PCCs will have an important role in delivering local policing and listening to the local community through individual and organisational representatives, including BCRPs, in order to deliver that policy. More...
17 May 2012
British Oil Security Syndicate (BOSS) forecourt crime survey, 2011
Crime on Britain's forecourts cost fuel retailers £23.4 million in 2011, up from £22.5 million in 2010, according to figures revealed in the annual forecourt crime survey carried out by BOSS, the British Oil Security Syndicate. More...
9 May 2012
ABCP partnership map is now live
The map of all ABCP member partnerships is now live on the ABCP website. More...
8 May 2012
G-Safe takes delivery of crime prevention van
G SAFE are now the proud owners of a Peugeot Boxer van - the G SAFE Pod - purchased with grant money from the Home Office Community Action Against Crime Innovation Fund. The vehicles will be used to help the partnership deliver crime prevention services to its retail and other members as well as being used as a community crime prevention facility. More...
8 May 2012
Facewatch joins ABCP
Facewatch has joined the Association of Business Crime Reduction Partnerships in the fight against low level crime and anti-social behaviour in our towns and cities. More...
1 May 2012
Vale of Glamorgan BCRP joins ABCP
The Vale of Glamorgan, which covers an area including Barry town on the South Wales coast has joined ABCP as a member. More...
1 May 2012
ABCP creates partnership location map
ABCP has had a number of enquiries from some of the national and other organisations we work with about how to locate and contact a partnership. After consultation with the partnership council and partnerships, we have created a partnership location map which should be live on the ABCP website by Friday, 11th May. No more than two clicks will take an enquirer to the selected partnership contact details. More...
26 April 2012
New Chairman for ABCP North West Region
Following the decision by Steve Booth, crime manager of Sefton BCRP to stand down, Bob Lelliott, crime manager of Chester Against Business Crime has been appointed to the post of chairman of ABCP's North West region. More...