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Good Practice Guides for Retailers

These guides provide clear and practical advice to retailers and their staff on how to deal with a number of different situations that they (and other businesses) are likely to encounter. They may be used to complement other training and advice provided locally.

Preventing Customer Theft
4 August 2011
This booklet contains advice on what steps retailers can take to reduce the effects of theft in their businesses.
Preventing Robbery: A Good Practice Guide for Retailers
4 August 2011
This booklet provides practical advice about what you can do as a retailer to deter and prevent robberies at your premises.
Preventing Burglary: A Good Practice Guide for Retailers
4 August 2011
The advice contained in this booklet is an outline of the law on theft and a guide to good practice for those dealing with shop theft. Further advice may be obtained from your local police, legal adviser or trade association.
Making Arrests: A Good Practice Guide for Retailers
4 August 2011
The advice contained in this booklet is an outline of the law on theft and a guide to good practice for those dealing with shop theft. Further advice may be obtained from your local police, legal adviser or trade association.
Preventing violence against staff: A Good Practice Guide for Retailers
4 August 2011
The definition of violence which is used by the Health and Safety Executive is: “Any incident in which a person is abused, threatened, or assaulted in circumstances relating to their work.” This is a wide definition and is intended to make it clear that staff do not have to tolerate assault, verbal violence, threats, intimidation or abuse as a part of their employment.







Latest news

21 February 2012
National Fraud Authority newsletter, Winter 2011/12
Following its move to the Home Office, The NFA newsletter contains an introduction from James Brokenshire, minister for crime and security,setting out the importance attached to fighting fraud, especially in tackling the increased presence and economic damage caused by national and international fraud operators. More...
16 February 2012
Victoria BID celebrates SBA achievement
The Victoria BID business crime partnership celebrated achieving their first Safer Business Award and Purple Flag at an event at the Victoria Palace Theatre in Victoria on 25th January attended by many of the businesses from across the Victoria BID. More...
15 February 2012
Dacorum Business Against Crime Extremism & Terrorism Conference
Dacorum partnership, based in Hemel Hempstead, is hosting a half day conference, supported by Hertfordshire Fire and Rescue, Hertfordshire Police and Dacorum Borough Council to help businesses, crime partnerships and others to understand the current nature of threats and to plan responses to various situations which might occur. More...
10 February 2012
G-Safe newsletter reports crime reductions.
The latest newsletter from G-Safe (which includes Gravesend town) reports a reduction of 8% in recorded crime, including a drop in thefts from businesses and fewer violent crimes. More...
9 February 2012
Town Team pilot bids launched
The Department of Communities and Local Government is looking to support twelve pilots with funding of up to £100,000 for each, depending on the amount sought by and their assessment of individual bids. They will be awarded to partnerships in England that demonstrate the best fit with the selection criteria. This will be paid through s31 un-ring-fenced revenue grant, paid directly to the relevant local authority. Each partnership will, therefore, need to identify an Accountable Body (local authority) to receive the grant, if they are not, themselves, a local authority. We expect local authorities in receipt of grant to work constructively with their communities, through their Town Team, in using funding. We will also be looking to provide other, non-financial support for the pilots More...
2 February 2012
Preparing your business for the Olympics
For those parts of the country which will be hosting Olympic events (not just London), the National Olympic Co-ordination Centre has produced a comprehensive booklet setting out advice for businesses on the opportunites, challenges and possible impacts of the games on business. More...
2 February 2012
Consultation on dealing with the problems of late night drinking
This consultation is about two measures in the Police Reform and Social Responsibility Act 2011 that will be implemented through regulations: Early Morning Restriction Orders (EMROs) and the late night levy. More...
1 February 2012
Sentencing Council launches new guideline for assault offences
The guideline aims to ensure a consistent and proportionate approach to sentencing, with convicted offenders receiving a sentence that reflects both the harm they have caused to their victim and their culpability. The guideline sets out that it is an aggravating factor to an assault where it is an 'offence committed against those working in the public sector or providing a service to the public'. The broad wording would encompass both those providing vital services to the public, such as emergency services personnel, but also those working, for example, as pub staff and shop workers. More...